How Long Does it Take to Receive my order?
Orders are processed within two to five days. Once shipped it takes two to five days to deliver.
Therefore you can expect to receive your order in as few as four days but no longer than 10 days.
Do you guarantee your products?
We have a reputation of providing high quality products, if for any reason you are unsatisfied with the order, You can return the undamaged item for a full refund, exclude the shipping fee.
Do Scented Candles Burn Differently than Unscented ones
No, A well-made scented candle - like an unscented candle - produces harmless water vapor and carbon dioxide when burned. The only difference with a scented candle is that a fragrance is released as well. Reputable candle manufacturers carefully monitor the addition of fragrance to ensure a clean and proper burn. There is a maximum amount of fragrance that can be added to a candle before it will no longer burn cleanly or properly.
What should I do if my candle smokes?
A well-made candle will create virtually no smoke when burning properly. However, noticeable smoking will occur whenever a candle's flames is disturbed, which allows minute particles of unburned carbon (soot) to escape from the flame. Any candle, regardless of formulation or wax type, can be made to smoke by causing the flame to flicker.
To minimize flickering, trim the wick to 1/4 inch before lighting, and place burning candles away from vents, drafts and other strong air currents. If a candle continues to significantly flicker or noticeably smoke, it should be extinguished. Allow it to cool, trim the wick, check for drafts, and then re-light.
Why is the flame so low? How do I fix this?
The flame may become low if the candle has burned for more hours than normal. Wax that has formed on the sides melts and reduces the length of the exposed wick. If the flame is too low, and there is melted wax in the pool under the flame, blow out the candle carefully, pour out a small amount of wax and relight. While doing this, carefully expose more of the wick by digging out a little wax around the wick. This should allow the candle to be relit.
